WHAT IS ISO 15189
ISO 15189 is the International standard, specifies requirements for quality and competence in medical laboratories. ISO 15189 can be used by medical laboratories in developing their quality management systems and assessing their own competence. It can also be used for confirming or recognizing the competence of medical laboratories by laboratory customers, regulating authorities and accreditation bodies.
BENEFITS TO YOU
Increased profit potential and market share Better utilization of your time though improved resource management Saves you spending time and money on recurring problems, with many problems being resolved permanently first time round.
BENEFITS TO YOUR CUSTOMERS
Proof that you provide consistent, reliable and fit for purpose solutions Improve the customer / supplier relationship by responding proactively to customer feedback Issues are identified and resolved quicker, in many cases without the customer even knowing
BENEFITS TO YOUR STAFF
Increases job security through enhanced business performance Improves job satisfaction as employees are clear about what to do and how it is to be done employees are clear about what to do and how it is to be done Boosts morale and motivation through improved training capabilities